Privacy policy
This page tells you what we collect when you use MindSpan, why we collect it, who helps us process it, and how you can get a copy or delete it. We do not sell your data. We do not use advertising or analytics trackers.
Who we are
MindSpan (mindspanlabs.app) is operated by Startupolis, 19076, Sobha Dream Acres, Panathur, Bengaluru 560087, India. In this policy, “we” means that operator. For any privacy question, write to contact@sourabhpradhan.com.
What we collect
| Data | What it includes |
|---|---|
| Account | Your email address, and your name and profile photo if you sign in with Google. Our sign-in provider, Clerk, stores your password. We never see it. |
| Consent | That you confirmed you are 16 or older and agreed to the test conditions, and when. |
| Test activity | Each answer you give, whether it was correct, how long it took, and when you started and finished each test. |
| Results | The scores, percentiles and written summaries we calculate from your answers. |
| Neurons | Your Neuron balance and a ledger of every credit and charge. |
| Purchases | The pack you bought, the price and the Stripe payment reference. Stripe collects your card details. We never see or store them. |
| Email records | Which emails we sent you (for example, a results notice) and whether they were delivered. |
| Waitlist | If you ask to hear when a test family opens, your email address and which family you chose. You do not need an account. |
| Shared results | If you share a result, anyone with the link can see its summary scores and your first name. We show no answers and no email address. Stop sharing on the results page to turn the link off. |
| Technical data | Our hosting and sign-in providers log your IP address and browser type to run and protect the service. We do not copy these into our own database. |
Why we use it
- To run the tests you ask for. We need your answers to score them and show your results. This is necessary to provide the service you signed up for.
- To manage your account and Neurons. We keep the ledger so your balance is correct and so we can answer billing questions.
- To take payments. Stripe processes each purchase for us.
- To email you about your account. We send a welcome email, results notices and account messages. We do not send marketing email.
- To keep the service safe. We use technical data to stop abuse, such as automated test-taking.
If you live in the EU, the UK or a similar jurisdiction: we rely on our contract with you for the first four purposes, and on our legitimate interest in a safe service for the last one. You give consent before each test, and you can stop at any time.
How long we keep it
- While your account is open: we keep your data so you can see your history and results.
- When you delete your account: we delete your sign-in account at once and remove your email address from our database. Within 30 days, we then fully delete your answers, scores, attempts and Neuron history.
- Purchase records: we and Stripe keep the record of each payment for as long as tax and accounting law requires. Nothing else about you is kept with it.
- Waitlist addresses: we send one email when that family opens, then delete the address. To be removed sooner, write to us.
- Unused Neurons are lost when you delete your account.
Your choices and rights
- Get a copy. Go to Account → Export data to download your profile, attempts and scores. For a full copy that also includes each answer, write to us.
- Delete your account. Go to Account → Delete account.
- Correct your data. Change your email or name from the account menu (your picture, top right), or write to us.
- Object or ask questions. Write to us. We reply within 30 days.
- Complain. You can complain to the data protection authority where you live.
Age limit
MindSpan is for people aged 16 and older. You must confirm your age before each test. If we learn that someone younger has an account, we delete it.
Security
All traffic uses HTTPS. Only our server can read the answer keys and your stored answers. Access to the database is limited to the people who run the service. No system is perfectly secure. If a breach affects your data, we will tell you as the law requires.
Changes to this policy
If we change this policy, we update the date at the top. If a change is significant, we also tell you by email before it applies.
Questions? Write to contact@sourabhpradhan.com.